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Tenant top-up support
UK supplier for landlords, contractors and facilities teams

Electric, gas, water and prepayment meters for UK properties

Buy meters, Smartlink prepayment, remote reading and thermal metering from a UK supplier with multi-utility project experience.

Project or bulk order?

Need help choosing the right meter range?

Send the utility, quantity, supply or pipe size, required output such as pulse, M-Bus or Modbus, and whether you need Smartlink prepayment or remote reading.

ISO 9001 Certified
UK Based 24/7 Support
20+ Years Experience
Next Day Delivery

Why Meters UK

20+ Years Metering Experience

  • Trusted supplier of secondary meters and multi-utility systems for more than two decades
  • Supports landlords, developers, contractors, councils and commercial property teams across the UK
  • Practical product advice before you buy, not just a catalogue of parts

UK Manufacturing and Configuration

  • Custom meter configurations for property type, utility, output and reading method
  • Thermal heat metering capability for heating and cooling usage measurement
  • Electric, gas, water, heat, prepayment and meter-reading systems from one supplier

Smartlink Multi-Utility Control

  • Only prepayment provider in the UK offering a three-utility prepayment and metering solution
  • SmartlinkPP handles online tenant top-ups and monthly landlord transfers
  • SmartlinkMR supports remote daily or half-hourly reads for compatible meters
SmartlinkPP

Prepayment Systems

Tenants top up online, meters are credited remotely, and landlords get portal visibility plus monthly transfers.

  • Helps reduce tenant debt and billing disputes
  • 24/7 landlord portal for usage and payment activity
  • Three-utility prepayment capability
  • Monthly landlord transfers minus service charge
Learn More About Prepayment
SmartlinkMR

Meter Reading

Remote meter reading for managed sites, with online access and daily or half-hourly read options.

  • No manual site visits for routine readings
  • Electric, gas, water or heat meter reading routes
  • Read up to three utilities from one device
  • Helps identify usage patterns and inefficiencies
Learn More About Meter Reading

Heat metering option

SmartCALC thermal energy metering

For heating or cooling usage, SmartCALC provides a thermal energy calculating meter route where manual reading and no monthly meter-reading fee is preferred.

Explore heat meters
About Meters UK

Meters UK is the technical team behind the products.

Based in Morecambe, the team supplies secondary meters and multi-utility systems for landlords, businesses and managed properties that need practical buying advice, dependable hardware and ongoing support.

Morecambe operations

A UK team supplying landlords, developers, contractors, councils and commercial property teams across the country.

Specification support

Help with utility type, load, pipe size, meter outputs, reading method and Smartlink options.

3-utility prepayment

Smartlink can support multi-utility prepayment projects where the site and meter configuration allows it.

20+ years experience

Meters UK brings more than two decades of metering experience to product supply and project support.

Buyer questions

Metering FAQs for UK projects

Practical answers for landlords, contractors and facilities teams comparing meters, Smartlink, remote reading and compliance-sensitive installations.

Ask for product advice
Which meter do I need for my site?
Start with the utility and installation type: electric, gas, water, heat, prepayment or remote reading. For electric meters, the supply type matters too, such as single phase, three phase, direct connected or CT operated. If you are unsure, send the load, pipe size, reading method and site type and the team can point you to the right range.
Do I need a MID-approved meter for billing or cost recovery?
If readings are being used for trade, billing or tenant cost recovery, choose a meter approved for that use. The GB Measuring Instruments Regulations cover water meters used for trade, gas meters for use for trade and active electrical energy meters for use for trade. Product pages identify MID-approved options, and Meters UK can help check the right route before you order.
Can Smartlink handle more than one utility?
Yes. Meters UK describes Smartlink as multi-utility ready, with prepayment and meter-reading setups able to work across up to three utilities depending on the site and meter configuration. The exact setup is quoted after the team confirms the property, meters and communications route.
How quickly can meters be dispatched?
Stocked standard meters are available for fast UK dispatch, with next day delivery shown across the site where available. Smartlink prepayment and meter reading systems are quoted and configured before dispatch; Meters UK service pages state these meters are normally dispatched within 10 working days, or sooner if required.
Can I use prepayment meters to recover tenant utility costs?
Smartlink can help landlords collect payments and allocate utility usage, but the charging basis still matters. For gas and electricity resale, Ofgem maximum resale price guidance says the maximum resale price is the same price paid by the reseller, including standing charges. If you are setting tenant tariffs, check the current rules for your situation.
Do you support remote meter reading?
Yes. SmartlinkMR is Meters UK's remote meter-reading route for managed sites. The site describes daily or half-hourly reads, online portal access and multi-utility reading for compatible electric, gas, water or heat meters. Compatibility depends on the meter outputs and communications setup.
What is the difference between SmartlinkPP and SmartlinkMR?
SmartlinkPP is the prepayment route: tenants top up online and landlords get portal visibility and monthly transfers. SmartlinkMR is the remote meter-reading route: it is used when the priority is collecting electric, gas, water or heat readings without routine manual site visits.
When do I need a CT-operated electric meter?
A CT-operated meter is normally used where the electrical load is too high for a direct-connected meter, or where the installer specifies current transformers. Direct-connected meters are simpler where the supply and rating allow it; CT meters need the correct CT size and ratio for the installation.
Should I choose pulse, M-Bus or Modbus output?
Choose the output that matches the reading system on site. Pulse output is commonly used for simple remote reading or monitoring. M-Bus is often used for metering networks, and Modbus is common where a BMS or industrial control system needs the readings.
Do heat networks need metering?
Heat network obligations sit with the heat supplier or operator, not simply the meter supplier. GOV.UK guidance says heat suppliers must install metering devices on heat networks unless it is not technically or financially feasible, and Ofgem now regulates heat networks in Great Britain. Meters UK can supply heat meters, but the compliance position should be checked for your network.
Can Meters UK support heat or thermal energy metering?
Yes. Meters UK supplies heat meters and SmartCALC thermal energy metering for heating or cooling usage measurement. The right route depends on pipe size, flow, temperature sensor setup, reading method and whether billing or monitoring is required.
What communications options are available for larger sites?
Meters UK supports LoRa communication for Smartlink devices, central modem setups, Hive modem options for connecting multiple Smartlink devices, and pulse-to-M-Bus or pulse-to-Modbus converters. The best choice depends on site layout, number of meters, signal route and the reading system you need to connect to.
What should I send for a project or bulk quote?
Send the utility type, quantity, site type, supply or pipe size, required outputs such as pulse, M-Bus or Modbus, any MID requirement, delivery timing and whether you need prepayment or remote reading. That gives the sales and technical team enough context to recommend the right products or Smartlink route.